Patient Reviews

My husband was badly sunburned and they took amazing care of him their was no more then a five minute wait and they made him feel so much better im definitely grateful for them and their receptionist and nurses and Dr were great - 7/09/2025 

There was no waiting in the lobby, the staff were very efficient and professional. - 7/09/2025 

Nurse Melanie was amazing and funny, i did not get the x-ray tech’s name but she was also amazing - 7/06/2025 

Quick and clean environment Staff was very friendly and helpful - 6/26/2025 

Fast, efficient , and professional. Provided excellent care to my daughter - 6/22/2025 

Amazing! Nurse, doctor, and all staff were beyond amazing. Super sweet and caring. Very quick. I will continue to support this ER and spread the word about the amazing care - 6/18/2025 

Everyone was extremely great the doctor was very very knowledgeable and told me and answered everything I had questions about the nurse was amazing as well no complaints at all! - 6/13/2025 

My experience at the Victoria ER has always been exceptional! The care they provide is absolutely the best and the staff is helpful and caring. Dr Gartzman is fantastic and explained everything to me and made me very comfortable 😊 HE is a great Dr! - 6/09/2025 

Excellent and timely service. Staff was professional and efficient. - 6/08/2025 

Here’s a polished review you can use to rate the emergency ER:---⭐⭐⭐⭐⭐Outstanding ER ExperienceThis was a totally different ER experience than what I'm used to—in the best way possible. The nurse and staff was amazing, the doctor had a wonderful bedside manner, and the entire team made me feel genuinely cared for. They were thorough and made sure everything was okay before I was discharged. I felt safe, seen, and respected throughout my visit. I truly hope I don’t need to come back, but if I do, I’ll definitely choose this ER again. Highly recommend! - 6/03/2025 

Really kind were very fast and answered any questions I had - 5/30/2025 

Best ER in Victoria by far. The care and attentiveness is the best. There was absolutely no wait time and they get down to the issue right away and treat you immediately. Love this place. - 5/28/2025 

The whole staff was excellent from receptionist, nurses and doctors. I was able to see a doctor within 10 minutes and diagnosed. They gave me such great care. I highly recommend this place. - 5/27/2025 

All the staff here are very courteous, kind and their service very professional. Was seen very swiftly and my results didn't take long either. If I ever have another medical emergency and I'm in Victoria, this is where I'm going. - 5/26/2025 

Every time I've come here the staff is very friendly, attentive and professional! Highly recommend if you ever need to see anyone in a pinch. - 5/24/2025