Patient Reviews

Unfortunately had to go to the ER in the middle of the night after an allergic reaction. While I was there, the nurses and Doctor were very patient with me and a few days later I checked my mail and they had sent me a letter wishing me well, that was a nice gesture I wasn’t expecting. - 9/22/2023 

All of the staff is super kind and they actually seem like they actually care about you. I recommend here over any other ER. You won't regret it!!! - 9/21/2023 

Great experience - 9/12/2023 

We were attended to immediately. The receptionist explained all the preliminary steps needed prior to treatment.The attending Nurse was thoughtful had excellent bedside manner. The physician was caring and immediately addressed my concerns. The best experience I have ever had in an ER facility. - 9/10/2023 

The place made us feel like we were welcomed to be there,that's means alot,since we are people of color.this is how people should be treated no matter what race they are. - 9/07/2023 

No wait time, they took their time to make sure my wife wad ok before we went home. We appreciate everything they did for us. Friendly & helpful staff! Thank you, be blessed 🙌 - 9/07/2023 

Excellent care. Compassionate and thorough. Great bedside manner. - 9/04/2023 

I cant say enough good things about this facility. I never regret my decision to come here. They are so thorough and so caring. They make you feel so comfortable. - 8/24/2023 

Quick, Professional ,Courteous explained things well .made as comfortable as a guy could get - 8/20/2023 

I walked in the door @ 9:30pm. The lady at the front desk had me checked-in, in only a few minutes. No sooner than I sat down in the waiting area, the nurse was calling me to the back. Dr. Pearsall was very kind and careful, his nurse was excellent, as well. Within 30 minutes of being there, they had come to talk to me about my issue, started an IV line, took blood, got back the results & started the IV antibiotics. I was done and on my way home by 12:40am. Only 3 hrs for everything!! At Citizen's or Detar, at 3 hrs you'd still be waiting to be called back!! And the copay with insurance would be the same!! Highly recommend!! - 8/19/2023 

Thank you Victoria ER for taking care of me! There was no wait for me to be seen and they had me feeling so much better very quickly. They even sent me a card in the mail signed by the staff, it was greatly appreciated. So thank you Dr. Gartzman, Melanie-RN and Moneay-RT. - 8/18/2023 

I had a great experience. The staff was friendly & very professional. They answered any questions that I had. I would definitely go here again and recommend my family & friends as well. - 8/17/2023 

The service was excellent. The lady at the front desk was so kind and caring. The nurses had patience. Dr Hathorne was amazing, he listened and made my experience great. - 8/15/2023 

The entire staff was amazing! Made my visit go as smoothly and comfortably as possible. - 8/14/2023 

Good Doctor and helpful staff - 8/12/2023