COVID-19

As our community continues to navigate through the changes of COVID-19 and its impact on our daily lives, Victoria ER is honored to protect the health and improve the quality of life of the citizens in our area.

Victoria ER 24 Hour Emergency Center wants to reassure the Crossroads that we are taking precautionary measures towards every patient that comes through our facility as we continue to hold our patients and staff’s health to the highest degree. Please review the following information:

COVID-19 Testing Availability

Victoria ER has the resources to send patient samples off for laboratory testing to confirm COVID-19 cases. The pandemic status for coronavirus has allowed for limited testing throughout local facilities, but patients will be screened by Victoria ER physicians, and will be tested appropriately.

The following measures will be instituted at Victoria ER 24 Hour Emergency Center:

• If patients are exhibiting signs and symptoms of COVID-19, we ask that you call ahead at 361-573-1500 to prepare our staff for your arrival.
• Victoria ER will ask you a few screening questions as you enter our facility. If our staff determines that you have symptoms, we will provide you with the proper personal protective equipment.
• Patients are limited to one companion during this time, but no visitors will be allowed if the patient is under evaluation for COVID-19.

Victoria ER would like to remind our community to please call us at 361-573-1500 with any questions regarding our protocols, or with questions regarding your medical safety.

How to Protect Yourself

Victoria ER 24 Hour Emergency Center asks the Crossroads area to implement these prevention tips.

1. Clean Hands: Wash hands for 20 seconds or use hand sanitizer with 60% alcohol.
2. Cover: Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
3. Don’t Touch:  Try to avoid touching your eyes, nose, and mouth. Clean and disinfect frequently touched surfaces daily.
4. Avoid: Avoid close contact with people who are sick. If you do need to be around others, put distance between yourself and others.

Because information is constantly updating, you can find current details and resources at the Centers for Disease Control and Prevention (CDC).